Privacy Policy

1. Introduction

Welcome to the IoT Motor Control Application ("we," "our," or "us"), developed and operated by AMPUSHWORKS ENTERPRISES PRIVATE LIMITED. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account or use our services:

• Account Information: Name, email address, phone number, and password
• Address Information: Street address, city, state, postal code, and country
• Profile Information: Profile photo (if you choose to upload one)

2.2 Device and SIM Information

To provide SMS-based motor control functionality, we collect:

• Phone number from your SIM card(s)
• Carrier name and network operator information
• Country ISO code
• SIM slot information (for dual-SIM devices)

2.3 SMS Data

Our App requires access to SMS functionality to control IoT motors. We collect:

• SMS messages sent by the App (motor control commands: MOTORON, MOTOROFF, STATUS)
• SMS messages received by the App (motor status responses containing voltage, current, water level, mode, and clock information)
• Phone numbers associated with sent and received SMS messages
• Timestamps of SMS communications

Note: We only access SMS messages that are directly related to motor control operations. We do not read, store, or transmit any other SMS messages on your device.

2.4 Motor Operation Data

We collect and store data related to motor operations, including:

• Motor status (ON/OFF)
• Voltage and current readings
• Water level measurements
• Operating mode (AUTO/MANUAL)
• Clock/timestamp information
• Runtime data
• Command history (MOTORON, MOTOROFF, STATUS)

2.5 Device Information

We collect information about your IoT devices:

• Device name and description
• SMS number associated with each device
• Last activity timestamp

2.6 Technical Information

We automatically collect certain technical information, including:

• Device model and operating system version
• App version and usage statistics
• Firebase Cloud Messaging (FCM) tokens for push notifications
• Authentication tokens
• Network information and IP addresses
• App crash reports and error logs

2.7 Analytics Data

We use Firebase Analytics to collect anonymous usage data, including:

• App feature usage
• User interactions
• Performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our motor control services
• Account Management: To create and manage your user account, authenticate your identity, and process your requests
• SMS Communication: To send motor control commands via SMS and receive status updates from your IoT devices
• Data Synchronization: To synchronize motor operation data between your device and our backend servers
• Notifications: To send you push notifications about motor status changes, system updates, and important alerts
• Analytics: To analyze app usage patterns, improve user experience, and develop new features
• Support: To provide customer support and respond to your inquiries
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Compliance: To comply with legal obligations and enforce our terms of service

4. Data Storage and Security

4.1 Local Storage

Your data is stored locally on your device using Room database, including:

• Motor operation logs
• User account information (passwords are stored securely)
• Device information
• Session data and authentication tokens

4.2 Cloud Storage

We synchronize your motor operation data to our secure backend servers to:

• Enable data backup and recovery
• Provide access across multiple devices
• Generate reports and analytics
• Maintain historical records

4.3 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using HTTPS/TLS
• Secure authentication using tokens
• Regular security audits and updates
• Access controls and authentication requirements
• Secure password storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

5.1 Third-Party Services

We use the following third-party services that may have access to certain information:

• Google Firebase: We use Firebase Cloud Messaging for push notifications and Firebase Analytics for app analytics. Firebase's privacy policy can be found at https://firebase.google.com/support/privacy
• Backend API Services: Your motor operation data is synchronized with our backend servers for data management and reporting
• Webhook Services: We may send motor command events to webhook endpoints for monitoring and integration purposes

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Permissions Required

Our App requires the following permissions to function properly:

• SMS Permissions: SEND_SMS, RECEIVE_SMS, READ_SMS - Required to send motor control commands and receive status updates
• Phone Permissions: READ_PHONE_STATE, READ_PHONE_NUMBERS - Required to detect your phone number for device identification
• Internet Permission: INTERNET - Required to synchronize data with backend servers
• Notification Permission: POST_NOTIFICATIONS - Required to send push notifications about motor status
• Background Service Permissions: FOREGROUND_SERVICE, WAKE_LOCK - Required for background data synchronization

You can revoke these permissions at any time through your device settings, but this may limit or disable certain features of the App.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy:

• Account Information: Retained while your account is active and for a reasonable period after account deletion for legal and business purposes
• Motor Operation Logs: Retained for up to 2 years to provide historical data and generate reports
• Analytics Data: Retained in aggregated and anonymized form

You can delete your account and all associated data at any time by visiting our Account Deletion Page or by contacting us using the information provided in the "Contact Us" section.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt-out of certain data collection practices (e.g., analytics)
• Account Deletion: Delete your account and associated data at any time through our Account Deletion Page

To exercise these rights, you can:

• Visit our Account Deletion Page to delete your account
• Contact us using the information provided in the "Contact Us" section for other requests

9. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification (if you have enabled notifications)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Your Consent

By using our App, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our App.

13. Contact Us

14. Additional Information

This Privacy Policy is effective as of the date stated above and applies to all users of the IoT Motor Control Application. For users in the European Economic Area (EEA), this policy also complies with the General Data Protection Regulation (GDPR). For users in California, this policy also complies with the California Consumer Privacy Act (CCPA).